Shipping policy

Shipping Policy

Thank you for shopping with us. We work hard to process and deliver your order as quickly as possible.

Order Processing

Orders are usually processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is typically 7–15 business days after the order has been processed. Delivery times may vary depending on the destination, product availability, carrier delays, customs, weather, or other circumstances outside our control.

Shipping Rates

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow a few business days for the tracking information to update.

Multiple Packages

Some orders may arrive in separate packages because products may be shipped from different fulfillment locations.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. We cannot guarantee that the address can be changed after the order has been processed or shipped.

Lost, Delayed, or Delivered Packages

We are not responsible for shipping delays caused by the carrier, customs, weather, or other circumstances outside our control.

If your tracking information shows that the package was delivered but you have not received it, please check with household members, neighbors, and the shipping carrier. Contact us if you still need assistance.

International Shipping

International orders may be subject to customs duties, import taxes, or other fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact Us

For questions about your order or shipping, please contact us through our Contact Us page and include your order number.